r/technology – Spectrum is forcing full-price plans on people seeking FCC benefit


Spectrum is a scumbag company doing some of the shadiest shit I’ve ever had to deal with. Constantly shitting on old customers, constant price increases, absolutely clueless customer service (girl on the phone declined my request to upgrade to 200Mbps because based on her experience 20Mbps is the maximum if you live in California, she got aggressive when I suggested she might have false information and maybe we should look into this again).

I’m finally moving and able to get another ISP but as a cherry on top of the shit sundae I’ve now discovered that Spectrum doesn’t do prorated billing, they proudly charge you for a full month even if your service was scheduled to discontinue a few days into your billing cycle.


Spectrum is a scumbag company doing some of the shadiest shit I’ve ever had to deal with. Constantly shitting on old customers, constant price increases, absolutely clueless customer service (girl on the phone declined my request to upgrade to 200Mbps because based on her experience 20Mbps is the maximum if you live in California, she got aggressive when I suggested she might have false information and maybe we should look into this again).

I’m finally moving and able to get another ISP but as a cherry on top of the shit sundae I’ve now discovered that Spectrum doesn’t do prorated billing, they proudly charge you for a full month even if your service was scheduled to discontinue a few days into your billing cycle.

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