r/technology – Facebook employees demand changes around Palestinian content


Close to 200 Facebook employees have signed an open letter calling for the company’s leadership to address concerns that pro-Palestine voices on the social network are being suppressed by content moderation systems. The letter, seen by the Financial Times, urges Facebook to introduce new measures to ensure pro-Palestinian content is not unfairly taken down or downranked, as some staff and critics claimed happened during the recent conflict in Gaza. It calls on management to order a third-party audit of Facebook’s enforcement actions around Arab and Muslim content, and to refer a post by Israel’s prime minister Benjamin Netanyahu — which the letter claimed “mischaracterised Palestinian civilians as terrorists” — to Facebook’s independent oversight board. It also calls for an internal task force to “investigate and address potential biases” in both its human and automated content moderation systems.


Close to 200 Facebook employees have signed an open letter calling for the company’s leadership to address concerns that pro-Palestine voices on the social network are being suppressed by content moderation systems. The letter, seen by the Financial Times, urges Facebook to introduce new measures to ensure pro-Palestinian content is not unfairly taken down or downranked, as some staff and critics claimed happened during the recent conflict in Gaza. It calls on management to order a third-party audit of Facebook’s enforcement actions around Arab and Muslim content, and to refer a post by Israel’s prime minister Benjamin Netanyahu — which the letter claimed “mischaracterised Palestinian civilians as terrorists” — to Facebook’s independent oversight board. It also calls for an internal task force to “investigate and address potential biases” in both its human and automated content moderation systems.

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